Reference

mito99 Privacy Policy For Your Account

Our Privacy Policy explains what account details we collect, why wallet records are needed, and how you can ask us to change or remove eligible data.

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How DANA And QRIS Appear In Records

mito99 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect only the account and transaction details needed to provide account access, process wallet activity, protect the cashier path and answer account questions. This can include your phone number, verification result, sign-in events, device signals, payment reference, selected rail and status for DANA, OVO, GoPay,

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QRIS, bank transfer or virtual account activity. We use these records to match a request with your account, identify unusual access and resolve a receipt or status question. We do not treat a payment name as permission to use unrelated account data. Where local law permits,
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our processing follows the legal basis that applies to your access and the service request you make. If local rules restrict access, our handling follows those rules because eligibility depends on local law. The chips below show the payment labels you may see in account records,
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not a request to provide extra data.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT DATA HELP

Three Ways To Ask About Privacy

A clear contact path helps when you want to understand a record, correct an account detail or question a wallet entry.

ACCOUNT SAFETY LAYERS

What We Do With Your Personal Data

Privacy depends on practical handling, not vague promises. We separate account identity, device activity and wallet references so each request can be checked against the right record.

Account details

Your phone number and verification result help us connect sign-in activity with the correct account. We use them for access checks and account support rather than unrelated contact activity.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be stored with status details. This lets us match receipts and investigate a wallet question.

Cookies and devices

Cookies can preserve a login session and basic preferences on your mobile browser. Device signals help us detect unusual access, while you can manage browser cookie settings.

Account security

Phone verification, sign-in records and account checks help reduce access by the wrong person. Never send a password through support; we use the account path to verify ownership.

Retention period

We keep personal and payment records for the stated purpose, required legal period or an unresolved dispute. After that need ends, we assess deletion or removal of direct identifiers.

Changes and contact

You can ask about your stored data, request a correction or raise a deletion question through support. We may confirm identity before making a change to your account record.

Privacy Policy Questions About mito99

These answers address the account privacy questions we expect you to ask before opening an account from Indonesia. They cover the records created by phone verification, wallet activity and browser access, plus the steps for requesting access or changes. If your question concerns a specific DANA, OVO, GoPay or QRIS entry, include its reference when contacting us.

The mito99 Privacy Policy covers account details, phone verification, device and cookie activity, payment references, support requests, retention and the process for asking about or changing eligible personal data.

We use your phone number to create and identify the account, complete the clear verification step before access and connect support requests with the correct account. It also helps us investigate sign-in concerns.

Yes. The Privacy Policy covers payment references and status details connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity when those records relate to your account.

You can contact support to ask what personal data is held for your account. Include your linked phone number, and we may complete an ownership check before preparing a response.

Send a correction request through our support contact path and describe the inaccurate field. We may ask for verification, then compare the request with the account record before making an eligible change.

We retain records for the purpose they serve, an applicable legal period or an unresolved dispute. When that need ends, we assess deletion or removal of direct account identifiers.

Yes. Account access and eligibility depends on local law. Where local law permits, we process the relevant account and payment records under the rules that apply to your request.

mito99 Privacy Policy For Your Account

Three Ways To Ask About Privacy

What We Do With Your Personal Data

Account details

Payment references

Cookies and devices

Account security

Retention period

Changes and contact

Privacy Policy Questions About mito99

01 What does the mito99 Privacy Policy cover?

02 Why does mito99 need my phone number?

03 Does the Privacy Policy cover DANA and QRIS records?

04 Can I request a copy of my mito99 account data?

05 How do I correct a wrong account detail?

06 How long does mito99 keep privacy and payment records?

07 Does access to my account depend on local law?

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